berry dress

Thank you for shopping with AVAÉ STYLE! We aim to provide you with a smooth and reliable shopping experience. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

Order Processing
All orders are processed within 1 – 2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time
Our standard delivery time is 7 – 9 business days from the date of dispatch. Delivery times may vary depending on your location and external factors beyond our control, such as customs delays or courier disruptions.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive an email confirmation with your tracking number and instructions to track your package online.

Shipping Charges
Shipping costs are calculated at checkout based on your delivery location and order weight. Any applicable taxes, duties, or customs fees are the responsibility of the customer.

Incorrect Address or Delivery Issues
Please ensure that your shipping details are accurate when placing an order. AVAÉ STYLE is not responsible for delays or lost packages caused by incorrect addresses provided by the customer.

Delays and Exceptions
Although we strive to deliver on time, unforeseen circumstances such as weather conditions, courier delays, or customs clearance may occasionally affect delivery times.

Lost or Damaged Packages
If your order is lost or arrives damaged, please reach out to us through our website’s support options. We’ll investigate the issue and assist you in resolving it as quickly as possible.

Changes to This Policy
We may update this Shipping Policy from time to time to reflect changes in our processes or delivery services. Please review this page periodically for the latest updates.

.What’s Covered

• Defective materials or workmanship
• Items that arrive damaged or not functioning as intended

What’s Not Covered

• Normal wear and tear
• Misuse, accidental damage, or improper care
• Unauthorized modifications or repairs
• Issues caused by external factors (e.g., weather, water, drops)