At AVAÉ STYLE, we want you to love your shopping experience. If you are not completely satisfied with your purchase, we’re here to help. Please read our Return & Refund Policy carefully before initiating a return.

Eligibility for Returns

• You can request a return within 7 days of receiving your order.

• Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.

• We cannot accept returns for intimate apparel, swimwear, or accessories due to hygiene reasons unless the item is defective or damaged.

How to Initiate a Return

1. Visit our website’s support/contact page.

2. Submit a return request with your order number and reason for return.

3. Our team will review your request and provide you with return instructions.

Refund Process

• Once we receive and inspect the returned item, we will notify you of the refund status.

• If approved, your refund will be processed within 5–7 business days to your original payment method.

• Please note that shipping fees are non-refundable.

Exchanges
If you wish to exchange an item for a different size, color, or product, please mention it when submitting your return request. We’ll assist you based on availability.

Non-Returnable Items

• Gift cards and discounted items marked Final Sale are non-refundable.

• Any product that shows signs of wear, damage, or alteration is not eligible for return.

Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue promptly.

Late or Missing Refunds
If you haven’t received your refund after 7 business days, we recommend checking with your bank or payment provider. If the issue persists, contact us through our website’s support options.